Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Lia Nana Boutique will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 working days after the confirmation.


*Since covid season we cannot accept any change and return/refund from customer.

Please return your purchase to the following address:
Lia Nana Boutique
Lot 11-1, Jalan Perusahaan Kiri, Off Jalan Genting Kelang, 53300 Setapak, Kuala Lumpur

Please contact us at or 013-2122240 if you have any questions or doubts.